Sales Agent – Call Center

Concept Floorwrap

Sales Agent – Call Center

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Job Overview:

We are looking for a highly motivated and results-driven Sales Agent to join our dynamic team. As a Sales Agent, you will be responsible for generating new business opportunities, building and maintaining relationships with clients, and meeting or exceeding sales targets. You will play a crucial role in driving revenue growth by identifying customer needs and offering the right solutions from our portfolio of products and services.

Key Responsibilities:

  • Prospecting & Lead Generation: Actively seek out new sales opportunities through cold calling, networking, social media, and attending industry events.
  • Client Relationship Building: Establish and maintain strong, long-lasting relationships with customers by understanding their needs and offering appropriate solutions.
  • Sales Presentations: Conduct engaging product or service presentations to potential clients, effectively explaining the benefits and value proposition.
  • Negotiation & Closing Deals: Negotiate terms, pricing, and contracts to close sales and secure long-term business.
  • Sales Target Achievement: Consistently meet or exceed sales targets and key performance metrics as set by the Sales Manager or Director.
  • CRM Management: Maintain accurate records of client interactions, sales activities, and pipeline progress within the company’s CRM system.
  • Market Research: Stay updated on industry trends, competitor activities, and market conditions to identify new sales opportunities.
  • Customer Support: Provide exceptional customer service by addressing client inquiries, resolving concerns, and ensuring customer satisfaction throughout the sales process and beyond.
  • Collaboration: Work closely with other team members, including marketing, product, and customer service teams, to ensure seamless client onboarding and successful delivery of products/services.

Required Skills & Qualifications:

  • Proven Experience: Minimum of 3 years of sales experience, preferably in wedding industry, with a track record of meeting or exceeding sales targets.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage clients, present solutions, and close deals effectively.
  • Persuasiveness & Negotiation Skills: Ability to influence customer decisions and negotiate favorable terms.
  • Customer-Focused: Strong customer service orientation with the ability to understand customer needs and tailor solutions accordingly.
  • Self-Motivated & Goal-Oriented: Results-driven with a passion for sales, achieving personal and team goals.
  • Tech-Savvy: Proficiency in using CRM tools (e.g., Salesforce, HubSpot), Microsoft Office Suite, and other sales-related technologies.
  • Time Management: Ability to manage multiple prospects and sales opportunities simultaneously, prioritizing effectively to meet deadlines.
  • Problem-Solving: Ability to identify challenges in the sales process and implement solutions to overcome obstacles.
  • Education: A high school diploma or equivalent is required; a bachelor’s degree in business, marketing, or a related field is preferred.

Preferred Qualifications:

  • Experience in wedding industry or familiarity with event planning.
  • Multilingual skills are a plus, especially in English/Punjabi/Hindi/French/Spanish.
  • Experience with B2B or B2C sales, depending on the role.

What We Offer:

  • Competitive base salary plus commission/bonus structure.
  • Comprehensive benefits package (health, dental, vision, etc.).
  • Paid training and ongoing professional development opportunities.
  • Supportive, collaborative, and energetic team environment.
  • Opportunities for career growth and advancement within the company.

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We’ve Done It For All Folks (Big And Small)

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Celebrating Moments, One Event At A time!

My entire experience working with Concept Floor Wrap was 10/10. Concept's communication was excellent right from the start and they kept in contact over the year in advance of my wedding. The design for our floor was even better than I could have imagined, and the welcome sign that was in our package was perfect. Thank you.

Hayley Kleynhans

We used Concept for the floor wrap at our wedding at Swaneset Bay in October and we were so happy with the value and service! The floor looked amazing and we got so many compliments, and the team were really easy to communicate with throughout the whole process. We’re so glad we used them for our wedding!

Tania A

I recently had Concept Floor Wraps create a custom floor wrap and picture panels for my engagement, and I couldn't be happier with the results! The quality was fantastic, and the pricing was very reasonable. The team was professional and attentive, making the whole process seamless. I'm already planning to book them for my upcoming wedding! Highly recommend their services!

Alexia Mehta

My engagement floor wrap turned out beautifully. Concept Floorwrap was great to work with, very professional and throughout the process, their communication was always quick and efficient. The floor wrap totally changed the entire aesthetic of the room, making it look amazing. I highly recommend this company to anyone looking to enhance their next event!

Amreet Nat

Hands down, the easiest vendor I worked with. Super responsive and communication was on point. Sent me inspo far before my events to give me enough time to make changes. Very receptive to feedback and completely followed our vision. 10/10 recommend.

Kendal Nair

Concept Floor Wraps did an amazing job! Their team was professional, detail-oriented, and delivered a flawless look for our reception welcome panels for what we exactly wanted. Highly recommend this company for any of your wedding needs!

Manreet Randhawa

Great service throughout the entire wedding journey! Would recommend to anyone who is planning their wedding or any big events 😊

Cami

Navneet and team are very responsive and friendly. They deliver in a timely manner and they are easy to work with.

Elizabeth Oshun

I was delighted with how the dance floor turned out with the wrapping. Excellent service and punctuality.

Yenni Osorio

Vendor is very easy to work with and products were great quality.

Marafeh Alizadeh

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